EU eGovernment Benchmark 2007
Denne EU-rapport om e-parathed i den offentlige sektor viser, at Danmark er ude af Top10
Download som PDFCompare performance, identify best practices and promote remedial action to stimulate eGovernment progress.
This report presents the 7th annual measurement of the progress of online public service delivery across Europe. It features results from the two core measurements of sophistication and fully-online availability of online services, measured across a basket of 20 services assessed from public agencies across 31 countries – the 27 EU Member States, plus Iceland, Norway, Switzerland and Turkey.
This year the measurement system has been enhanced in recognition of the ever-increasing focus on efficient ‘user-centric’ services. We introduce a 5th level of online sophistication – that of personalisation; the extent to which online service is targeted to user needs.