Great Expectations: The Changing Role of IT in the Business
A report from the Economist Intelligence Unit sponsored by Capgemini, Cisco Systems and SAP.
Download som PDFCIOs and IT managers today face no shortage of challenges, from overseeing the convergence of voice and data networks to grappling with compliance, data security and tight spending budgets. Their jobs are set to become tougher: CEOs and boards expect information technology‘s mission to expand from cost cutting to revenue generation, and relatively quickly.
This is among the major findings of a new Economist Intelligence Unit research programme, sponsored by Capgemini, Cisco Systems and SAP, on the evolution of IT‘s role within the business. The study is based on a global survey of 288 senior executives in both technology and business functions as well as in-depth interviews with senior IT executives.